Terms of Service

Medit Shop – Terms & Conditions

LAST UPDATED: [Apr 30, 2026] / EFFECTIVE DATE: [Apr 30, 2026] 

1.    Purpose

These Terms and Conditions (the “Terms”) govern your access to and use of the Medit Shop, including the purchase, payment, and use of products and services made available through the Medit Shop (the “Services”).

In these Terms:

  • “User” or “you” means any individual or entity accessing or using the Services; and
  • “Member” means a User who has registered an account with the Medit Shop.

These Terms apply to transactions involving products (the “Products”), including certain digital products (such as Software), made available through the Medit Shop.

Matters relating to the installation, use, licensing, and operation of Software or platform-based services shall be governed by separate agreements (including, the Device-Bound Software License Agreement and the Medit Link Terms of Service), and You are required to agree to such terms to use such services.

These Terms supplement any separate agreement between you and Medit governing the purchase of products or services (the “Reseller Agreement”). In the event of any conflict:

  • these Terms prevail with respect to the use of the Medit Shop (including ordering and payment); and
  • the Reseller Agreement governs all other aspects of the purchase.

Certain Services (including Software and platform-based services such as Medit Link) are subject to separate terms. By using such Services, you agree to be bound by the applicable terms.

Any policies published within the Services (including refund policies or product-specific terms) form part of these Terms. In the event of any conflict, such specific terms shall prevail.

2.    Definitions

For the purposes of these Terms:

  1. “Medit Shop” means the online platform operated by the Company that enables Users to transact in Products using information and communication networks.
  2. “User” means any person who accesses the Medit Shop and uses the Services in accordance with these Terms, including both Members and Non-members.
  3. “Member” means a User who has registered an account with the Medit Shop and is able to continuously use the Services.
  4. “Non-member” means a User who uses the Medit Shop without registering an account.
  5. “Software” means any applications, programs, or cloud-based services provided by the Company or third parties. Software is licensed, not sold, and is subject to separate terms governing its use.
  6. “Content” means any data or information expressed in the form of code, text, audio, images, or video, including materials provided by the Company, third parties, or Users through the Services.

3.    Changes to these Terms

We may amend these Terms from time to time to the extent permitted by applicable law.

Where we make changes, we will notify you of the effective date and reasons for such changes at least:

  • seven (7) days in advance; or
  • thirty (30) days in advance in the case of material or unfavorable changes.

If you do not agree to the amended Terms, you must discontinue use of the Services and may terminate your account.

Unless you explicitly indicate rejection prior to the effective date, or where permitted by applicable law, your continued use of the Services after the effective date constitutes acceptance of the amended Terms.

We may make previous versions of these Terms available through the Services or upon request, where reasonably practicable.

For matters not addressed in these Terms, applicable laws, Company policies, guidelines, notices within the Services, and general commercial practices shall apply.

4.    Services

4.1 Access and Use of the Services

Our Services include:

Ÿ   provision of information on Products and conclusion of purchase agreements;

Ÿ   delivery of Products for which purchase agreements have been concluded; and

Ÿ   other services as determined by the Company.

The Services may also include intermediary or agency services in connection with third-party products or services.

4.2 Changes to the Services

We may change the types, specifications, pricing, or terms of Products or Services provided through the Medit Shop from time to time. We may modify the specifications, components, features, or design of Products within a reasonable scope. However, where such changes materially affect an existing agreement, we will provide prior notice.

4.3  Suspension or Restriction

For operational, technical, or policy reasons, we may modify, suspend, or restrict all or part of the Services. Where reasonably practicable, prior notice will be provided; however, where urgent or unavoidable, notice may be provided afterwards. With respect to Services provided free of charge, unless otherwise required by applicable law, we will not be liable for any compensation arising from such modification or suspension.

4.4  Refusal or Limitation

We reserve the right, at our sole discretion, to refuse or restrict the provision of the Services to any User at any time for reasonable business, operational, or legal reasons.

We may, in our sole discretion, limit or cancel quantities purchased per User, per account, per order, or per address, including where orders appear to be placed by resellers, distributors, or for commercial resale purposes.

4.5 Service Interruption or Termination

We may temporarily suspend the provision of the Services in the event of maintenance, replacement, or failure of information and communication facilities, or interruption of communication.

Where such interruption is reasonably foreseeable, we will provide prior notice. However, where such interruption is caused by circumstances beyond our control, notice may be provided without delay after the occurrence.

We may terminate the Services due to changes in business operations, discontinuation of business, or other operational reasons. In such case, we will provide prior notice and will make reasonable efforts to fulfill existing orders.
If we are unable to fulfill such orders, we will promptly notify you and take necessary measures, including refunds.

Unless otherwise required by applicable law, we will not be liable for any damages arising from service interruption or termination, except in cases of willful misconduct or gross negligence.

5.    Membership

5.1 Membership Registration

You may apply for membership by completing the registration process and agreeing to these Terms.

We may refuse or restrict an application where:

Ÿ   the applicant is a minor, where not permitted under applicable law;

Ÿ   the information provided is inaccurate or incomplete;

Ÿ   the applicant has previously violated these Terms;

Ÿ   approval is not possible for legal or technical reasons; or

Ÿ   we reasonably determine that the application is inappropriate or inconsistent with our policies.

Membership shall be deemed established when we accept the application and such acceptance becomes effective.

5.2 Maintenance of Information

Members must keep their account information accurate and up to date. We are not liable for any damages arising from a Member’s failure to update such information.

 

6.    Termination and Loss of Membership

6.1 Termination by Member

Members may terminate their account at any time. We will process such request without undue delay.

6.2 Termination by Company

We may restrict, suspend, or terminate membership where:

  • false information is provided;
  • payment obligations are not fulfilled;
  • Services are misused;
  • applicable laws or these Terms are violated; or
  • such action is reasonably necessary.

If a violation is repeated or not remedied within a reasonable period, we may terminate membership.

6.3 Effect of Termination

Upon termination:

  • access to the Services may be restricted or terminated; and
  • rights associated with the account may be extinguished.

 

7.    Notices to Members

We may provide notices to Members via email, phone, or other contact information provided by the Member. For general notices, we may substitute individual notice by posting on the Services for a reasonable period of time through methods reasonably designed to come to Members’ attention, including notices, bulletin boards, pop-ups, or banners within the Services. However, matters materially affecting a Member’s transactions will be notified individually where reasonably practicable.

 

8.    Purchase Agreement

8.1 Formation of Contract

Only Members may purchase Products through the Medit Shop.

By placing an order, you submit an offer to purchase the relevant Product or Service. A binding contract is formed only when we accept your order following successful payment.

We may accept your order by:

  • sending a confirmation email;
  • shipping the Product; or
  • providing access to digital Content.

In placing an order, you are responsible for reviewing the applicable product terms, conditions of use, refund policy, and any additional charges or restrictions. We are not responsible for any disadvantages resulting from your failure to do so.

8.2 Refusal or Cancellation

We reserve the right to refuse or cancel any order prior to shipment or provision of access, at our discretion, including where:

  • the information provided is inaccurate or incomplete;
  • payment cannot be processed;
  • Products are unavailable; or
  • we reasonably suspect fraud, misuse, or unauthorized resale.

You may request to modify or cancel your order before shipment or before access to digital Content has commenced.

8.3 Software and Digital Services

Software and digital services are licensed, not sold, and may be subject to separate agreements, including applicable end user license agreements or service terms.

Where such separate agreements apply, they shall prevail over these Terms within their scope. You may be required to accept such agreements in order to use the relevant software or services.

We may offer free trials for certain software. The availability, duration, features, and conditions of any free trial are determined separately. Continued use after the trial period may require the purchase of a paid license.

8.4 Supply and Delivery

We will deliver Products within a reasonable time, unless otherwise agreed at the time of purchase.

Digital Content will be delivered electronically, including through download, account access, or activation.

If we are unable to supply a Product due to unavailability or other reasons, we will notify you without undue delay and provide a refund within the period required by applicable law (including any statutory deadlines), or otherwise within a reasonable period, as further described in our Refund Policy.

8.5 Withdrawal and Returns

You may have the right to withdraw from your purchase in accordance with applicable consumer protection laws.

However, you may not be able to withdraw, return, or exchange a Product where:

  • the Product has been lost or damaged due to reasons attributable to you;
  • the value of the Product has been significantly reduced due to use or partial consumption;
  • the value of the Product has decreased to the extent that resale is no longer possible due to the passage of time;
  • the packaging of a reproducible Product has been opened;
  • the provision of services has commenced (including warranty extensions or paid service activation);
  • the provision of digital Content or software has commenced (including download, installation, streaming, account linking, or activation); or
  • the Product has been customized or made to order.

Notwithstanding the foregoing, if the Product does not conform to its description or the contract, you may request withdrawal, return, or exchange within:

  • three (3) months from the date of receipt; or
  • thirty (30) days from the date you became aware (or could reasonably have become aware) of the issue, whichever is later.

Unless otherwise required by applicable law, you are responsible for return shipping costs in cases of withdrawal or return based on change of mind. Further details regarding return costs are set out in our Refund Policy.

The availability of withdrawal or return may vary depending on the type of Product. Please refer to the relevant product page for further details.

Detailed conditions, procedures, and limitations regarding refunds, returns, and withdrawal are set forth in our Refund Policy, which forms an integral part of these Terms.

9.    Payment Methods

You may pay using the payment methods we make available from time to time, including bank transfer, credit or debit card, and other electronic payment methods.

Available payment methods may vary depending on the Product or your location.

10. Intellectual Property

All intellectual property rights in the Services and Products are owned by us or our licensors.

You may not copy, modify, reproduce, reverse engineer, scrape, crawl, distribute, transmit, display, sell, lease, or otherwise use any part of the Services or related materials, including software, databases, trademarks, designs, content, or algorithms, without our prior written consent, except as permitted by applicable law.

If you upload, post, or otherwise submit Content through the Services, you retain ownership of your Content. However, you grant us a non-exclusive, worldwide, royalty-free license (with the right to sublicense) to use, reproduce, modify, adapt, distribute, display, and otherwise exploit such Content for the purpose of operating, maintaining, improving, promoting, and researching the Services.

If you wish to withdraw this license for specific Content, you must submit a written request to us specifying the relevant Content.

11. Account Security

If you are a Member, you are responsible for maintaining the security of your account.

You must provide accurate and up-to-date information, including your name, address, contact details, and payment information, in connection with your account and any purchases. You are responsible for promptly updating such information if it changes.

You must promptly notify us if you become aware of any unauthorized use of your account.

We are not responsible for any issues arising from inaccurate or outdated information provided by you.

Your personal data is collected and processed in accordance with our Privacy Policy.

12. Your Responsibilities

You agree not to:

- provide false or misleading information;

- infringe the rights of others;

- misuse or interfere with the Services;

- attempt to bypass security measures; or

- violate applicable laws.

You are responsible for any damage caused by your breach of these Terms.

13. Third-Party Services

We are responsible only for the Services we provide.

Third-party services are governed by their own terms, and we do not guarantee their availability, quality, or legality.

We may provide access to third-party tools or services that we do not control. Such tools are provided “as is” and “as available,” and we have no liability arising from or relating to your use of them.

14. Disclaimer of Warranties 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that any content will be accurate, reliable, or complete.

Except for specifications and safety or performance information of medical devices and software that we are legally required to provide, we disclaim all express or implied warranties, including fitness for a particular purpose and non-infringement.

We implement reasonable security measures in accordance with applicable laws. However, we do not warrant that the Services will be free from loss, damage, attacks, viruses, interference, hacking, or other security breaches.

The availability of the Services may vary by region or language, and we do not guarantee availability in all jurisdictions.

 

15.  Limitation of Liability 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, OR FOR ANY DAMAGES ARISING FROM THIRD-PARTY SERVICES OR PROVIDERS, OR EXTERNAL SYSTEMS.

We are not responsible for damages arising from:

  • your acts or omissions;
  • third-party providers; or
  • failures of external networks, devices, or systems.

If we are found liable, our total liability shall not exceed the total amount you paid for the relevant Product or Service during the twelve (12) months preceding the event giving rise to the claim.

This limitation does not apply where prohibited by applicable law or in cases of willful misconduct or gross negligence.

This limitation applies even if we have been advised of the possibility of such damages or could have foreseen such damages.  

16. Taxes 

Prices displayed do not include applicable taxes unless otherwise stated. You are responsible for any applicable taxes, duties, or charges imposed by your jurisdiction.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of Korea. Disputes will be resolved in Korean courts, unless otherwise required by applicable mandatory law (including consumer protection laws of your country of residence).

18. Force Majeure

We are not liable for any failure or delay in performance resulting from events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or failures of infrastructure or communications

19. Miscellaneous 

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. 

These Terms constitute the entire agreement between you and us regarding the Services and supersede any prior agreements or understandings. 

We may assign or transfer our rights and obligations under these Terms without restriction. You may not assign these Terms without our prior written consent.

Previous versions are available below link.
https://shop.medit.com/pages/terms-of-services-archive